Privacy Policy

alameensoft is committed to safeguarding the privacy of our valued customers and clients. This Privacy Policy outlines how we collect, process, and use your personal data, and explains how you can exercise your rights regarding your information.

What data do we collect?

When you use our services and products, we may collect different types of personal data, including but not limited to:

• Identification Data: such as your name, email address, and phone number.
• Login data: Such as the username and password used to access your account.
• Device data: Such as the type of device, operating system, and browser you are using.
• Location data: We may collect information about your geographic location if you use our services that require location.
• Transaction data: Such as your purchase history, inquiries, and support requests.

How do we use this data?

We use the data we collect for the following purposes:

• Providing our services: We use your data to provide the services you request, such as creating an account, providing technical support, and completing transactions.
• Communicating with you: We may use your data to communicate with you about your account, to provide you with information about our products and services, or to respond to your inquiries.
• Improving our services: We use the data we collect to analyze how you use our services, which helps us improve your experience and develop new products and services.
• Fraud prevention: We may use your data to help detect fraud and prevent cybercrimes.

Legal basis for data processing

We rely on several legal bases to process your personal data, including:

• Contract Execution: when we have entered into a contract with you, such as a Terms of Service agreement.
• Consent: when you explicitly give us permission to process your data for specific purposes.
• Legitimate interest: When we have a legitimate interest in processing your data, such as improving our services or protecting system security.
• Legal obligation: When we are legally obligated to process your data.

Data sharing

We do not share your personal data with any third party except in the following cases:

• Service Providers: We may share your data with service providers who work on our behalf, such as hosting and analytics companies.
• Legal protection: We may disclose your data if required by law or to respond to legal requests.

Data security

We are committed to protecting your personal data and have strict security measures in place to protect your data from unauthorized access, disclosure, modification or destruction.

Use of Cookies)

We use cookies and similar tracking technologies to collect information about how you interact with our website and services. This information helps us improve your experience and personalize the content and ads you are shown.

• What are cookies? Cookies are small text files that are stored on your device when you visit our website.

The types of cookies we use:

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  • Necessary cookies: These cookies are essential for the operation of our website and allow you to use its basic features.
  • Performance cookies: These cookies help us analyze how you use our website, which helps us improve its performance.
  • Marketing cookies: These cookies are used to track your interactions with our site and show you personalized ads.

How to control cookies:

You can control cookies through your browser settings. However, disabling some cookies may restrict your ability to use some features of our website.

Protecting children’s data

We care about protecting the privacy of children. We do not collect or use any personal information from children without the consent of a parent or legal guardian. If we become aware that we have collected personal information from a child without the necessary consent, we will promptly delete that information.

Data retention

We retain your Personal Data only for as long as necessary to fulfill the purposes for which it was collected or as required by law.

We will periodically review the data we hold to make sure it is still necessary. We will delete data that is no longer necessary or for which we no longer have a legal basis to keep it.

Your rights

You have the right to:

• Access to your personal data
• Correct any inaccurate data
• Delete your personal data
• Restrict the processing of your personal data
• Object to the processing of your personal data
• Transfer of your personal data

Changes to the Privacy Policy

We reserve the right to modify this policy at any time. We will post any changes on this page.

Contact us

If you have any questions about this privacy policy, please contact us at[email protected]