Terms and Conditions for Using alameen Soft Services

Article 1: Definitions

In this Contract, the following words and expressions shall have the meanings assigned to them below, unless the context otherwise requires:

• The Company: alameen Soft, an Egyptian joint-stock company, with its headquarters located at 7 El-Morshedy Street, El-Basatin.

• The Client: Any natural or legal person who utilizes the Company’s services, whether an individual or a corporate entity.

• The Services: All services provided by the Company to the Client, including but not limited to: accounting software, ERP systems, technical support, training, and software updates.

• The Website: The Company’s official website: https://alameensoft.com/sa/en

Article 2: Scope of Services

The Company shall provide the Client with the specific services outlined in the contract executed between both parties, or as specified in any subsequent addendum or additional agreement.

Article 3: Service Fees

• Service Pricing: Service fees shall be specified in the contract executed between both parties and are subject to adjustment by the Company upon prior notice to the Client.

• Payment Method: Payments for services shall be made in accordance with the method agreed upon in the contract, which may include advance payments or recurring monthly or annual subscriptions.

Article 4: Intellectual Property Rights

• Ownership Rights: All intellectual property rights related to the services and software provided shall remain the sole and exclusive property of the Company.

• License to Use: The Company grants the Client a non-exclusive, non-transferable license to use the services in accordance with the terms and conditions set forth in the contract.

Article 5: Client Responsibilities

• Accuracy of Information: The Client shall be solely responsible for providing accurate, complete, and up-to-date information to the Company.

• Data Protection: The Client undertakes to maintain the strict confidentiality of their login credentials and agrees not to share them with any third party.

Article 6: Company Liability

• Quality of Services: The Company shall exert its best efforts to deliver high-quality services; however, it does not warrant that the services will be entirely error-free or uninterrupted.

• Force Majeure: The Company shall not be held liable for any delay or failure in performance resulting from causes beyond its reasonable control, including but not limited to wars, acts of God, and natural disasters.

Article 7: Privacy

The Company is committed to protecting the privacy of the Client’s data in compliance with the Privacy Policy published on its official website.

Article 8: Governing Law and Dispute Resolution

Any dispute arising out of or in connection with this Contract shall be referred to the competent courts of law.